Privacy Policy – PilotSphere
Last Updated: April 8, 2026
At PilotSphere, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (https://www.pilotsphere.in/).
1. Information We Collect
a. Personal Information
- Name, email address, and account details
- Payment-related information (processed securely via third-party providers)
b. Usage Data
- Pages visited, time spent, and interactions
- Device, browser type, and IP address
c. Voice & Interaction Data
When using simulations or AI-based features, we may collect:
- Voice recordings
- Conversation logs
- Responses and performance data
2. How We Use Your Information
- To provide and improve our services
- To personalize your learning experience
- To process payments and manage accounts
- To analyze usage and improve platform performance
- To enhance AI-based simulations and evaluations
3. Third-Party Services
We use trusted third-party services to operate our platform effectively. These include:
- Google Analytics – for traffic and usage analysis
- OpenAI – for AI-generated responses and evaluation
- Anthropic (Claude) – for AI processing
- Google (Gemini) – for AI services
- ElevenLabs – for voice synthesis and processing
- Hume AI – for voice/emotion analysis
- Supabase – for database and authentication services
These providers may process your data in accordance with their own privacy policies.
4. Data Sharing
We do not sell your personal data. However, we may share data with:
- Service providers listed above
- Legal authorities if required by law
5. Data Security
We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. Cookies
We use cookies and similar technologies to:
- Improve user experience
- Analyze traffic via Google Analytics
You can control cookies through your browser settings.
7. Data Retention
We retain your data only as long as necessary to provide our services or comply with legal obligations.
8. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent where applicable
9. Children's Privacy
Our services are not intended for individuals under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the platform constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, please contact:
Email: [email protected]